Our Annual Conference will give you new ideas, help you make valuable contacts and provide you with the tools to meet the demands of today and prepare you for the future. With timely sessions on artificial intelligence and health care, new opportunities for homecare in the evolving health system, expert insights on New York’s Master Plan on Aging and the1115 waiver, and leadership strategies for greater workforce satisfaction, each program is designed with one goal in mind: to bring your agency to the next level of health care.

Join us in person in Saratoga Springs, NY for our signature annual event offering enrichment in areas of organizational development, leadership, strategic planning, and more!

Wednesday, May 8, 2024 

8:00 AM – 10:00 AM 
BOD Meeting and Annual Meeting of the Corporation
Featuring Assemblywoman Amy Paulin, chair of the Assembly Health Committee 

All HCA Members are invited and encouraged to attend the Annual Meeting of the Corporation, where members will vote on the slate of candidates for the HCA Board of Directors.  The HCA Board of Directors Meeting will follow immediately. This is your opportunity to learn more about the governing body that shapes the direction of HCA policy, education, advocacy and programmatic priorities. Assemblywoman Amy Paulin will meet and discuss home care priorities and perspectives with the Board and members.

10:15 AM – 11:00 AM

Wearables, Apps and AI? Oh My!  Examining Legal, Ethical and Practical Issues of New Technologies in Healthcare
Beth E. Roxland, J.D., M.Bioethics
Strategic Advisor on Law, Policy, and Bioethics
Roxland Consultants, Ltd.

Exciting new technologies present vast opportunities to improve the nature and quality of healthcare in a vast array of ways, from remote monitoring to clinical decision support to patient-friendly diagnostics. But, as with many ground-breaking advances in science and medicine, these new technologies also give rise to significant legal issues, uncertain regulatory terrain, operational challenges to help ensure proper usage and optimization while also maintaining privacy and security, and complex ethical issues.

In this presentation, Beth Roxland, J.D., M.Bioethics will provide an overview of the landscape requiring thoughtful approaches and countering inherent biases and inaccuracies, such as understanding the key differences between wellness apps vs. FDA-approved medical devices and diagnostics.

11:15 AM – 12:15 PM
New Visions and Opportunities for Homecare in the Evolving Health System
Jason Helgerson, Founder and CEO, Helgerson Solutions Group

As a state, national, and global health care consultant, and former NYS Medicaid Director, Jason Helgerson leads this session on New Visions and Opportunities for Home Care. The session will provide up to the moment timely and invaluable perspective on the defining issues and trends in the health system, and the associated implications, must-do’s and opportunities for home and community-based care. Get your takeaways on the immediate and big-sky perspectives for the field, in a blend with the latest, intel-driven actions that providers and health plans need to take. Hear the essential steps for your organizations, boards, and your work with core community partners in order to meet, and be ahead of, the health care curve.

12:30 PM – 2:00 PM  
Awards Luncheon 
here for the awards luncheon, if not attending the full conference.

2:00 PM – 3:00 PM  
Desserts with Exhibitors

3:00 PM – 4:00 PM  
1115 Waiver and Master Plan on Aging 
Carol A. Rodat, Special Advisor to Adam Herbst, Deputy Commissioner for Aging and Long Term Care, Office of Aging and Long Term Care
Kalin Scott, Principal, K. Scott Concepts

A top NYS health official (Carol Rodat) and a leading health care consultant (Kalin Scott) the $7.5 billion NYS Health Equity Reform Waiver and the NYS Master Plan on Aging.  In combination, these two initiatives stand to be heavy determinants of state, regional and local health direction for the immediate, and for years ahead. Learn from this session what you as providers, health plans, and allied service organizations need to do to not only prepare and effectively participate in these programs, but how to proactively partner, contribute to and be a leading and successful entity in them. The waiver is on a fast-track for implementation, and the Master Plan report-to-the-Governor is due by July.  Being positioned for the pathways and opportunities under these two initiatives is critical; not being ready, may be imperiling. Be ready and positioned to be a leader of each in your service sphere.

4:00 PM – 6:00 PM  
Welcome Reception with Exhibitors

6:00 PM – 8:00 PM
Dinner On Your Own

8:00 PM – 10:00 PM
HCA’s Last Call DJ Party@ The Night Owl, 17 Maple Avenue, Saratoga Springs
Join HCA for some dancing and night caps before your evening in Saratoga Springs winds down. Donations to support the HCA PAC are invited and encouraged.

THURSDAY, MAY 9, 2024 

8:00 AM – 9:00 AM 
Breakfast With Exhibitors

9:00 AM – 10:00 AM
Town Hall
HCA Policy Team
No script, no agenda, no topic off the table … this freewheeling session is your opportunity to say what’s on your mind, present ideas and pose questions to HCA’s Policy team about any home care, hospice, FI, and MLTC issues confronting your organization and peers. 

10:00 AM – 11:00 AM 
The Power of Teamwork and Trust: Labrador Lessons from a Canine Hero
Michael Hingson, New York Times Best Selling Author, Podcast Producer “The Unstoppable Mindset”

Meet Alamo, an almost eight-year-old black Labrador retriever guide dog who travels the world with his partner, Michael Hingson, talking about Trust, Teamwork, and Life.  Yes, you will meet Michael Hingson as well.  Hingson will tell you very honestly that he has learned more about trust, team building and management from working with eight guide dogs than he has learned from Brian Tracy, Ken Blanchard, and all the other experts combined.

In this keynote, Mike will share the 10 lessons of “Guide Dog Wisdom” featured in his number one New York Times best-selling book, “Thunder Dog” and how to apply these same lessons in your own life.  He will use his story of survival and escape from the World Trade Center with his former guide dog, “Roselle”, on 9/11/2001 as a backdrop to show how each of us can become a better team player and more open to the idea of trusting others. 

Book signing available at registration desk

11:00 AM – 11:15 AM
Coffee Break

11:15 AM – 12:15 PM 
Morning Concurrent Sessions 

Medicare Advantage, Is it Worth the Gamble
Lindsay Doak, Director of Research, Berry Dunn

Nearly 51% of those who are Medicare eligible now are enrolled in Medicare Advantage plans. With many of these plans paying less than traditional Medicare rates for home health services, many agencies have been struggling with how to manage the costs of care while maintaining great outcomes.

In this session Lindsay Doak, Director of Research at BerryDunn, will provide an in-depth review of the Medicare Advantage landscape and forecasting. She’ll also share tips and strategies for contract negotiations, as well as the newest developments on risk and value-based contracting.  If you are a provider looking to succeed in the Medicare Advantage market you won’t want to miss this session.   

Top Surveillance Findings by Region by Provider Type
Mildred Ferriter, Director, Quality and Surveillance for Home and Community Based Services, NYS Department of Health
Lori Novak, Program Manager, Capital District Regional Office, NYS Department of Health

As regulatory compliance is at the forefront of every home care agency’s action plan, this informational session can provide some insights on the top three department of health survey findings for each region, by license type (CHHA, LHCSA, and Hospice).  We will have the opportunity to cross reference the cited deficiencies to the regulations to have a clear understanding of surveyor’s expectations.

The Evolution of Home Health Aide Training

Christina Fredericks, Executive Director & Administrator, LHCSA, HCR Home Care
Amy Leshner Thomas, Vice President, Home Care, Selfhelp Community Services, Inc.
Jo-Anne Nicholls, RN, Clinical Administrator, Elara Caring
Justin Booker, Director (GCS), BAYADA Home Health Care
Moderated by Bridget Gallagher GNP, MSN, Vice President, Americare

Finding it difficult to successfully navigate the challenges of initial training and delivering ongoing in-service trainings for PCAs and HHAs and looking for new ideas? Join us for this dynamic discussion as providers from across the state share practical insights on how they are tackling this critical issue. Topics will include employee engagement, hybrid training, specialty training topics to support VBP/quality/compliance initiatives, cross-provider collaboration, and grassroots recruitment and career pathways.  

12:15 PM – 1:30 PM 
Buffet Lunch  

1:30 PM – 2:30 PM
Concurrent Sessions 

TPE (Targeted, Probe & Educate) Medical Review and Top 5 Reasons for Denial
Melinda Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc.

Targeted Probe & Educate has been in place since 2017 – paused in 2020 and resumed in late 2021. This program has evolved and situations such as an agency being subject to two simultaneous TPE reviews has propelled to the forefront of concern. This session will provide both home health and hospice agencies with insight into the program and how things have continued to evolve.  A review of the top denials from NGS – Medicare MAC will also be included in this update. This session will also review submission guidelines for submitting data to the MAC for review.  It is imperative that agencies are prepared to successfully weather the storm of TPE that can hit your agency at any time.

After this session you’ll be able to:

  • Detail the process of Targeted Probe & Educate (TPE)

  • Outline the triggers for agencies to be targeted under TPE.

  • List significant issues identified in reviews that cause denials.

  • Detail the top denial reasons for agencies under TPE.

Partnering with Hospitals, MDs, CBOs
Scott Emery, Healthy Alliance

NYS DOH will be moving quickly to implement the new $7.5 Billion 1115 waiver that will all about partnering for services, for social care networks, value based care, prevention, health equity, and more! Your organization needs to have the latest insights, methods, and most practical and timely approaches for partnering! Moreover, the dominant and emerging federal, state and industry models are all focused on partnered approaches to care. And, ultimately, effective positioning and sustainability are dependent on your effectiveness in partnering, and on who are partnered with! Just consider the intense focus given to Hospital at Home models in the just-passed State Budget.

This session features one of the most sought-after industry specialists in health care partnering and collaboration. Scott Emery will focus this session on the best methods, cutting-edge developments, and concrete guidance for forming successful partnerships with hospitals, physicians, CBOs, and other vital health system partners!

Leveraging Innovative Partnerships to Improve Patient Outcomes, Boost Quality Indicators, and Optimize Workforce Capacity for Agencies & Plans Alike 
Cait Kennedy, Senior Advisor, Vesta Healthcare
Scott Deas, Network Partnership Director, Vesta Healthcare 

In this era of constantly being asked to do more with less, opportunities to introduce innovative models and initiatives can sometimes feel out of reach. Agencies have limited resources, staffing shortages, increasing patient acuity, burdensome regulatory and administrative requirements, the list goes on. But plans and their contracted agencies both benefit when they keep patients in their homes, out of the emergency department and prevent avoidable readmissions, and no one benefits more than the patient. Join representatives from an organization called Vesta Healthcare as they share with you how the addition of a partnerships with a virtual medical provider can support caregivers, reduce costs to the agency and plan, as well as overall cost of care, and, most importantly, improve patient outcomes. 

2:45 PM – 3:45 PM  
Leadership Strategies for Greater Workforce Satisfaction
Rob Simione, CPA, Principal, SVP Consulting, SimiTree
John Rabbia, PT, DPT, MS, MBA, COS-C, Director, Operations Consulting, SimiTree
Want to learn how to stop the revolving workforce door? Join John and Rob as they share key strategies for optimizing your leadership team’s effectiveness by leveraging the unique contributions and communication styles of you and your team – every single day! You’ll learn how to recruit and retain the best by identifying the priorities that bolster employee satisfaction, how to apply the best practices for employee development and succession planning at all levels, and how to prepare your team to take proactive steps to ensure long-term financial stability for your organization.

Closing Remarks and Adjourn